Question 1

What is PRISMEA?

Accepted Answer

PRISMEA is Pakistan's premier online store founded by Hira Memon, offering curated skincare, luxury makeup, long-lasting fragrances, premium watches, jewellery, and fashion with fast nationwide delivery.

Question 2

Are PRISMEA products 100% genuine and original?

Accepted Answer

Yes, every single product sold on PRISMEA is 100% authentic, sealed, and quality-tested before dispatch.

Question 3

What payment methods are supported on PRISMEA?

Accepted Answer

We accept secure advance payment via EasyPaisa, JazzCash, and direct Bank Transfer across all Pakistani banks.

Question 4

How long does delivery take across Pakistan?

Accepted Answer

Standard courier delivery takes 2 to 4 business days nationwide, covering Karachi, Lahore, Islamabad, Faisalabad, Multan, Peshawar, Quetta, and all other cities.

Question 5

What is PRISMEA's return & exchange policy?

Accepted Answer

PRISMEA provides a 7-day hassle-free exchange and return policy for damaged or defective items.